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WATER SYSTEM 02 OF 30

Safe Drinking Water

Deliver water that is safe, available, reliable and tested at the point of use.

01 · PLACE & PROBLEM

Define the service failure before selecting infrastructure.

A household connection does not prove safe water reaches the tap when needed.

Contamination may enter at source, treatment, storage, network or household.

Required local context

Record state, district, city/block, village/ward or supply zone; season and date; source or asset; affected users; observed service; measurement or sample method; photo/document where safe; and uncertainty. Never imply 100-metre accuracy unless the evidence genuinely supports it.

02 · ROOT-CAUSE DIRECTION

Test the full source-to-service chain.

01

Source risk not linked to treatment

Treat this as a hypothesis until records, field observation, seasonal evidence and credible alternatives are checked.

02

Sampling misses intermittent contamination

Treat this as a hypothesis until records, field observation, seasonal evidence and credible alternatives are checked.

03

Network pressure and storage allow ingress

Treat this as a hypothesis until records, field observation, seasonal evidence and credible alternatives are checked.

04

Results do not trigger rapid corrective action

Treat this as a hypothesis until records, field observation, seasonal evidence and credible alternatives are checked.

03 · COMPLETE SYSTEM

Components that must work together.

01

Source protection

Define the responsible actor, operating standard, input, handoff, maintenance requirement, failure trigger and evidence record.

02

Treatment performance

Define the responsible actor, operating standard, input, handoff, maintenance requirement, failure trigger and evidence record.

03

Microbial and chemical testing

Define the responsible actor, operating standard, input, handoff, maintenance requirement, failure trigger and evidence record.

04

Storage and distribution hygiene

Define the responsible actor, operating standard, input, handoff, maintenance requirement, failure trigger and evidence record.

05

Rural, urban, school and public facilities

Define the responsible actor, operating standard, input, handoff, maintenance requirement, failure trigger and evidence record.

06

Contamination alerts and emergency supply

Define the responsible actor, operating standard, input, handoff, maintenance requirement, failure trigger and evidence record.

04 · INDIA-FIT SOLUTION

Match intervention to hydrogeology, settlement and service capacity.

01

Use source-to-tap water-safety plans.

02

Test risk-appropriate microbial and chemical parameters with chain of custody.

03

Publish alerts, alternative supply and correction status.

04

Verify schools and high-risk communities separately.

Decision checksSafetyWater balanceAffordabilityEquityOperationsEcologyClimate riskAccountability
05 · ROADMAP

Diagnose, protect, pilot, measure and institutionalise.

0–90 DAYS

Verify & protect

Confirm the location, affected users, service chain, immediate health or safety risk, responsible agency and existing evidence.

3–18 MONTHS

Controlled pilot

Instrument one supply zone from source to representative taps and test the alert-to-correction pathway.

1–5+ YEARS

Durable system

Fund operations, preventive maintenance, skilled teams, monitoring, public reporting, correction pathways and independent evaluation.

06 · RESULTS

Measure service and outcomes—not assets alone.

KPI 01Quality compliance at point of useBaseline · target · actual · unit · source · period · distribution
KPI 02Test coverage and turnaroundBaseline · target · actual · unit · source · period · distribution
KPI 03Alert-to-safe-supply timeBaseline · target · actual · unit · source · period · distribution
KPI 04Supply availabilityBaseline · target · actual · unit · source · period · distribution
KPI 05Repeat contaminationBaseline · target · actual · unit · source · period · distribution
07 · RISKS & SAFEGUARDS

Water interventions can transfer risk across people, places and time.

  • RiskFalse assurance from sparse samplesPrevention · accountable owner · trigger · remedy
  • RiskPublishing household identityPrevention · accountable owner · trigger · remedy
  • RiskTreatment chemicals mismanagedPrevention · accountable owner · trigger · remedy